At Entrip Trails Pvt. Ltd., we strive to provide exceptional travel experiences that exceed your expectations. However, we understand that circumstances may change, and you may need to cancel or modify your travel plans. This Refund and Cancellation Policy outlines the guidelines and procedures regarding refunds and cancellations for our services. By engaging with our platform, you agree to the terms outlined in this policy.

1. Refund Eligibility, Timeframes, and Request Process: a. Refund Eligibility:

• Full refunds are eligible for cancellations made [number] days or more prior to the start date of your booked travel experience.
• Partial refunds may be granted for cancellations made [number] days to [number] days before the start date of your booked travel experience.

b. Timeframes for Refund Processing:

• Full refunds will be processed within [number] business days after receiving a valid cancellation request.
• Partial refunds, if applicable, will be processed within [number] business days after receiving a valid cancellation request.

c. Refund Request Process:

• To request a refund, please email us at refunds@entriptrails.com with your booking details and the reason for cancellation.
• Our team will review your request and respond with a confirmation of your refund eligibility and the applicable refund amount.

2. Cancellation Procedures, Fees, and Requirements: a. Cancellation Procedures:

• To initiate a cancellation, please email us at cancellations@entriptrails.com with your booking details and the reason for cancellation.
• We encourage you to cancel your booking as early as possible to allow us to offer the slot to other travelers and potentially avoid cancellation fees.

b. Cancellation Fees:

• For cancellations made [number] days or more prior to the start date of your booked travel experience, there will be no cancellation fees.
• For cancellations made within [number] days of the start date of your booked travel experience, a cancellation fee of [fee amount] will apply.

c. Cancellation Requirements:

• To be eligible for a full refund, cancellations must be made [number] days or more prior to the start date of your booked travel experience.
• For partial refunds, cancellations must be made [number] days to [number] days before the start date of your booked travel experience.

3. Contact Us: If you have any questions or need assistance regarding refunds or cancellations, please reach out to us at support@entriptrails.com. We are here to help and ensure a smooth process for you.

Thank you for choosing Entrip Trails. We understand that plans may change, and we are committed to providing transparent and fair refund and cancellation procedures for our valued customers. We hope to have the opportunity to welcome you on a transformative travel experience in the future.